Insights and guides
Field notes from the engineering bench. Written for the people who have to make the decision, not for a search engine.
Latest insights
CBR2 in bridge mode: what actually changes
Bridge mode is treated as a switch that turns the Comcast Business gateway into a plain modem. It is not that simple. What stays running, what breaks, and how to decide whether you need it at all.
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EPON or DOCSIS: choosing the right access for a site
Symmetry, contention, latency behavior under load, fault signatures and what belongs on the service order. A practical comparison for sites that genuinely have a choice.
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Writing an HOA network RFP that gets comparable bids
Boards routinely receive three proposals that price three different projects and then try to compare them on total. Here is how to specify the work so the numbers mean something.
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What a real IT SLA should say
Response target, restoration target, escalation path, measurement method and remedy. The five clauses that separate a service level agreement from a marketing page, with the questions to ask about each.
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Wireless design for clubhouses and event spaces
Why coverage that validates in an empty room fails during a two hundred person event, and how to design for the loaded case.
In the writing queue.
A South Florida continuity checklist for storm season
What has to be true before June, covering power, connectivity, backups, remote access and the contact tree that works when email is down.
In the writing queue.
A note on how we write these
These are written by the engineers doing the work, and we do not publish a piece that recommends something we would not do on a client site. Where a claim depends on a vendor or carrier product detail, we say so and point you at the source rather than asserting it as universal.
Have a question these do not answer?
If you are working through a design decision or trying to make sense of a carrier problem, we are happy to talk it through whether or not it turns into an engagement.